Your passport should be valid for at least 6 months after the end of your trip. It is your responsibility to obtain all information regarding the various documents and or visas required for each country you will be visiting before you embark the cruise ship. Passengers arriving from abroad are responsible to acquire the appropriate documentation to be allowed to enter the country. A valid Passport or Id is essential if you are travelling within the EU. ANY visas required for any part of your cruise must be obtained prior to leaving your country of residence.
Passengers requiring a Schengen visa MUST have a multi entry Schengen visa.
All documents including your passport, cruise tickets or Vouchers are required for embarkation.
Luggage and Health insurance is an important consideration, since the carrier has limited liability as per the carriers' conditions of carriage.
We strongly recommend the use of security locks for your luggage throughout your journey. Jewelry, medication, travel documents and Passport/ID card should be kept in your hand luggage which should be kept with you at all times. All luggage should be clearly labeled. Do not forget to specify your name and cabin number on the luggage labels.
The Cruise Company is not responsible for any loss or damage to your luggage during transit to the vessel. In case of loss or damage, you should immediately advise the carriers involved and your insurance company.
Check with your doctor regarding the health requirements of the countries to be visited. In certain circumstances a “fit to travel” declaration from your physician may be required. Passengers who need assistance and/or have special requests or need special facilities or equipment must notify the Travel Agency at the time of booking.
Should you take a prescription medication ensure that you bring an ample supply as some prescription drugs may not be available on board. If your medication requires cold storage, please inform us no later than two weeks prior to departure. It's a good idea to bring a spare pair of spectacles or contact lenses should you need them.
For their own health and safety, ladies in their 28th week of pregnancy (or more) during any part of the cruise are not allowed. Up to the 27th week of pregnancy, ladies may cruise, but are required to present prior to confirmation of the booking a statement from their physician stating that they are fit to travel.
Infants under 3 months are not allowed on board for their own health and safety. Should you need a baby cot (for infants 3 months and above) please inform us at least one month before sailing. Please note that the Cruise Company does not provide formula or BABY food and does not have a babysitting service on board.
The currency on board is the Euro. For your convenience the vessels operate a cashless system. Your personal embarkation card allows you to charge to your shipboard account almost everything on board, including shore excursions, gift shop purchases, wine and bar bills, spa and beauty salon, photos, cabin service, in fact everything except transactions made at the Casino. Upon embarkation you should contact the Guest Relations desk in order to activate your personal account. All credit card holders are recommended to register their card to settle their account, as this will assist them in a smooth disembarkation (checkout), avoiding delays. Accepted cards are: American Express, MasterCard and Visa. Debit cards or personal cheques are not accepted. For those passengers not wishing to pay by credit card payment can be made in cash or Travelers' cheques. On the last day of your cruise an itemized invoice with all expenses shall be delivered to your cabin. Note: All expenses incurred on the last day of your cruise will be paid in cash.
If you have a particular diet requirement please email us at no later than two weeks prior to departure.
Email us in advance no later than two weeks prior to departure.
Would you like to send a gift of fruit, flowers or wine? A gift certificate for use in the Beauty salon, Cocktail parties, renewal of wedding vows, special celebration gifts for your clients, family or friends. E-mail us for full details.
They are designed to offer to you the very best enjoyment at all destinations. The excursions are guided tours to important sites and highlights to the ports the cruise company calls at. Where possible, time is allowed for shopping and individual interests. Extra care is taken to guarantee the best local tour guides and motorcoaches for all of the tours. The professional Shore Excursion Staff will advise you on your touring plans.
For health reasons, pets are not permitted on board the ships.
Ammunition, sharp objects, articles of a dangerous nature and forbidden substances such as non prescription drugs are not permitted on board any vessel. To do so, shall render the passenger strictly liable to the Carrier for any injury, loss, damage or expense including any fine or penalty.
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